Corona Virus Update response by WWFW

Announcement: changes due to Covid-19

At WWFW we share our community’s concerns about the COVID-19 virus. Small food businesses like us rely on your love and patronage to survive. As a fresh food retailer we continue to trade and offer you the very best seafood available, but with a few changes to help deal with, and stem the flow of, COVID-19.

We want to let everyone know firstly that we remain trading. However we have implemented a number of new safety measures and trading practices to ensure that we serve you responsibly.

Cleaning: Our staff are sanitising the place top to bottom daily and remaining vigilant in ensuring hygiene is maintained throughout the day.

Customers: Our market and takeaway are still operating and we ask that all customers to these areas give each other plenty of space and avoid touching displays, fridges and each other.

Phone Orders: we will be accepting phone orders for the picking up of fresh seafood, takeaway and restaurant meals during our regular opening hours, 7 days a week. This will continue until Easter. Call us on 4341 1171 to place your order. All orders must be paid over the phone via credit card. Pay and pick up – completely contact-free!

Seafood Delivery: We will continue our fresh seafood deliveries coast-wide.
Please check our Home Page for details.

Hot Food Deliveries: We can deliver freshly cooked seafood meals and takeaway food to addresses within a 10 min drive radius, or at management’s discretion). Delivery is only available during regular operating hours, 7 days a week. Orders must be pre paid via credit card and all deliveries will be contact-free. Please enquire about minimum spend for delivery.

Alcohol: Our award winning wine list is available for home delivery. We have a great range of beers, ciders and wines but unfortunately we can’t deliver cocktails! Browse our wine menu and phone through your order. $30 minimum spend.

Frozen goods – we will continue to sell convenient frozen seafood as well as fresh. This includes fish fillets, prawn cutlets, whole prawns, mussels, scampi, scallops, octopus and more.

Soups and stocks – we are offering a range of fish and crustacean stocks plus chowder, spicy tomato soup and seafood stew. These are $10 per soup or $5 per stock, for pick up in store or delivery for large orders.

When coming into the market or takeaway kindly take the following hygiene steps:

Wash your hands before entering the store.

Please pay by credit card where possible. If you have cash please place it on the counter. Do not hand it directly to staff.

Please maintain a safe distance between other customers and staff. This is recommended as 2.0 meters. Do not touch any other customers or staff.

Please do not touch or help yourself to any product, displays or fridges/freezers and ask staff to do it for you.

All cutlery, napkins & sauces will be handed out on an individual basis.

As the situation changes we will too. We will continue to monitor the situation and to inform you of any changes to hours or policies as soon as possible.

Thanks for your understanding at this time.


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